The Lightsmith Upgrade Process
Start to Finish and Beyond
How you can expect the process to go.
Lightsmith upgrades are customized, meaning every project is a little different, but here’s a general guide for how things usually progress:
Design and Parts Procurement
Once we’re off and running, our first activity will be to design the specifics of the upgrade of your tool. Our engineers will work to design the upgrade down to every wire and screw we’ll need. Then we’ll get it all on order.
Longest-Lead Parts
Depending on the selection of third-party parts needed to perform the upgrade, this period of time may be significant, or not so much.
Parts Shipment
It all gets packed up and heads your way!
Installation
Our team will come to you to perform the installation tasks and give some initial training on your new Lightsmith control system.
Weekly Q&A Meeting
If desirable, we’ll happily set up a weekly meeting with our software experts to answer any questions you’ve come up with during the early weeks of using Lightsmith.
Parts Warrantee Period
We warrantee for one year from the time of completion of the upgrade (i.e. from the time that we verified it worked when we installed it). That includes our proprietary hardware as well as any 3rd party components we provided.
See Lightsmith Upgrade FAQ’s for more information or Contact Us to ask anything else you can think of..